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<section id="troubleshooting">
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<span id="troubleshooting-groupware"></span><h1>Troubleshooting<a class="headerlink" href="#troubleshooting" title="Link to this heading"></a></h1>
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<section id="calendar">
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<h2>Calendar<a class="headerlink" href="#calendar" title="Link to this heading"></a></h2>
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<section id="missing-shared-calendars">
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<h3>Missing Shared Calendars<a class="headerlink" href="#missing-shared-calendars" title="Link to this heading"></a></h3>
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<dl class="simple">
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<dt><strong>Problem:</strong></dt><dd><p>User should have access to a shared calendar, but the calendar is not displayed in F7cloud Calendar or other CalDAV clients (e.g., DAVx⁵ or Thunderbird).</p>
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</dd>
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<dt><strong>Affected Versions:</strong></dt><dd><ul class="simple">
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<li><p>F7cloud Server 31.0.5 and below</p></li>
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<li><p>F7cloud Server 30.0.11 and below</p></li>
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</ul>
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</dd>
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<dt><strong>Possible Reason:</strong></dt><dd><p>A bug in previous versions of F7cloud Server could mistakenly add a calendar unshare instead of removing the share permission. For example, a user has read access through a group membership, and the owner grants permission to a single user to modify a calendar. When removing the modify permission again, the unshare record was created.</p>
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</dd>
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<p><strong>Troubleshooting Steps:</strong></p>
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<ol class="arabic simple">
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<li><dl class="simple">
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<dt><strong>Check for Hidden Calendars:</strong></dt><dd><p>It’s possible for a user to hide a calendar. Please check in F7cloud Calendar if the missing calendar is listed in the “hidden” section. If the missing calendar is listed there, check the box in front of the calendar to enable it again.</p>
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<dt><strong>List Calendar Shares:</strong></dt><dd><p>Run the command <code class="docutils literal notranslate"><span class="pre">occ</span> <span class="pre">dav:list-calendar-shares</span> <span class="pre"><uid></span></code> to list all shares for a user. Look for lines with the Calendar URI/Calendar Name of the missing calendar and Permissions = Unshare. If there’s such a line, but the user should have access, you have three options:</p>
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<ol class="upperalpha simple">
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<li><dl class="simple">
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<dt><strong>Create a User Share and Remove It Again:</strong></dt><dd><p>In most cases, sharing the calendar with the user again (as an individual/user share) will correct the state in the database.</p>
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</dd>
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</dl>
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</li>
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<li><dl class="simple">
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<dt><strong>Remove All Calendar Unshares for a User:</strong></dt><dd><p><code class="docutils literal notranslate"><span class="pre">occ</span> <span class="pre">dav:clear-calendar-unshares</span> <span class="pre"><uid></span></code>.</p>
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</dd>
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<li><dl class="simple">
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<dt><strong>Delete Specific Unshares:</strong></dt><dd><p>Some users may have many calendar unshares, so it might be easier to delete only the unwanted unshare. The <code class="docutils literal notranslate"><span class="pre">Share</span> <span class="pre">Id</span></code> references the id of a row in the <code class="docutils literal notranslate"><span class="pre">oc_dav_shares</span></code> database table. Delete the row with the matching id to remove the unshare.</p>
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<dl class="simple">
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<dt><strong>Why Isn’t there an Automated Migration to Correct the Problem?</strong></dt><dd><p>Unsharing a calendar is a feature, and with the given information, we cannot determine if a calendar was unshared on purpose or as a result of the bug.</p>
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