diff --git a/js/main.js b/js/main.js
index f4dfe94..4e8867c 100644
--- a/js/main.js
+++ b/js/main.js
@@ -473,9 +473,9 @@
   }
 
   function supportSenderLabel(m) {
-    const r = String(m.author_role || "").toLowerCase();
-    if (["admin", "support", "staff", "operator", "agent"].includes(r)) return "Админ";
-    return String(m.author || "").trim() || "Собеседник";
+    const author = String(m.author || "").trim();
+    if (author) return author;
+    return "Поддержка";
   }
 
   function incomingSenderKey(m) {