root
dc299709f7
OCS endpoint for support.f7cloud.ru, notification notifier, and ?ticket= URL opening in the client UI.
84 lines
2.1 KiB
PHP
84 lines
2.1 KiB
PHP
<?php
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declare(strict_types=1);
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namespace OCA\F7Support\Service;
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use OCP\IURLGenerator;
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use OCP\Notification\IManager as INotificationManager;
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use Psr\Log\LoggerInterface;
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class PushBridgeService {
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private const PREVIEW_MAX = 240;
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public function __construct(
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private INotificationManager $notificationManager,
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private IURLGenerator $urlGenerator,
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private ConfigService $config,
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private LoggerInterface $logger,
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) {
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}
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public function notifyNewSupportMessage(
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string $userId,
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string $ticketNumber,
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string $messagePreview,
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?string $ticketSubject = null,
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): bool {
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if (!$this->config->isPushEnabled()) {
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return false;
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}
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$preview = $this->truncate($messagePreview);
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if ($preview === '') {
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$preview = 'Новый ответ от поддержки';
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}
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$subject = trim((string)$ticketSubject);
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$link = $this->urlGenerator->linkToRouteAbsolute('f7support.page.index')
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. '?ticket=' . rawurlencode($ticketNumber);
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$notification = $this->notificationManager->createNotification();
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$notification
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->setApp('f7support')
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->setUser($userId)
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->setDateTime(new \DateTime())
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->setObject('ticket', $ticketNumber)
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->setSubject('support_reply', [
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'ticketNumber' => $ticketNumber,
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'ticketSubject' => $subject,
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'preview' => $preview,
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])
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->setMessage('support_reply', [
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'preview' => $preview,
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])
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->setLink($link);
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try {
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$this->notificationManager->notify($notification);
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$this->logger->debug('f7support: push notification queued', [
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'app' => 'f7support',
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'user' => $userId,
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'ticket' => $ticketNumber,
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]);
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return true;
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} catch (\Throwable $e) {
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$this->logger->warning('f7support: failed to queue push notification', [
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'app' => 'f7support',
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'user' => $userId,
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'ticket' => $ticketNumber,
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'exception' => $e,
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]);
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return false;
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}
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}
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private function truncate(string $text): string {
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$text = trim(preg_replace('/\s+/u', ' ', $text) ?? $text);
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if ($text === '' || mb_strlen($text) <= self::PREVIEW_MAX) {
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return $text;
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}
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return mb_substr($text, 0, self::PREVIEW_MAX - 1) . '…';
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}
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}
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